simple payment online

FAQ

What rates do you charge?

Our fees are 1.9% + 20 pence for European cards, and 3.4% + 20 pence for non European cards. This amount is taken from the amount before you receive payment.

Which currencies do you support?

All currencies which Stripe supports, although payouts are only in certain major currencies.

Do I need a Stripe account?

Yes you will need to set up a Stripe account (it's really easy). If you already have one then you can connect it with SimplePayment.Online, or if you don't then just follow the instructions via the link we send you to set one up.

When do I receive my payments?

Currently you receive payments between 3 and 7 days after payment has been taken (depending on currency). This is due to Stripe undertaking fraud checks. If this time is reduced in the future then it will automatically reduce on SimplePayment.Online too.

Why should I use you?

In order to minimise our costs (so we can pass the savings on to you), please initially contact us by email hello@simplepayment.online and we will be in touch.

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